What is a Conference Call

What is a Conference Call:

A conference call is a telephone call in which someone talks to many people at the same time. The conference call may be designed to allow the called party to participate during the call. Or set up so that the called party merely listens to the call and cannot speak. It is sometimes called ATC (Audio teleconference). A conference call is an audio call in which multiple participants all join the same call at the same time.

Most commonly, people join conference calls by dialing a shared conference number on their phones. In recent years, the term conference call has also been used to describe group calls held by computers using software like Skype, UberConference, and other computer-based audio technologies.

Realtime Video of Participants:

A conference call that includes real-time video of participants is called a video conference. And one that includes screen sharing or other real-time content sharing is known as a web conference. In addition to a common dial-in number (Usually provided via email or calendar invite), the conference call organizer may also supply a bridge URL.

This link can connect callers to web conferencing services, through which they may use computer audio and possibly access other types of media and collaboration tools, including screen shares, video chats, and instant messaging platforms.


Service Provider:

Companies commonly use a specialized service provider who maintains the conference bridge. Or who provides the phone number and PIN codes that participants dial to access the meeting or conference call. This service provider can often dial out to participants. Connecting them to call and introducing them to the parties who are on the line. The operators can also take additional information such as questions and answer details. And also enable and disable advanced conferencing features such as muting lines.

Muting participants and enabling recording features. An operator can often be summoned to a conference call asked by a service provider using a combination of keys on a user’s (Sometimes only the moderator) telephone keypad. The most common recall function is *0. (asterisk and the zero/operator key).

What Does Conference Call Mean?

A conference call is a telephone call. In which the calling party can speak to several call participants at the same time. A conference call is usually done with a telephone. Although it can also be done with the help of IP telephone service providers. Or with similar call applications. Conference calls can be either simply audio or both audio and video. A conference call is viewed as a normal telephone call. But with more than one recipient. There are two ways in which a conference call can be initiated.

Firstly, the calling party could call participants and add other participants during the live audio call. Second, participants can dial a telephone number that would connect to a specialized telephone system known as a conference bridge and conference themselves. The conference call can also be used along with web conferences.

Best Feature of Conference Call:

In this post, we will compare top conference calling service providers and look at specific features to look for if you want to connect and collaborate with a geographically dispersed team. Here are some best features of the conference calls.


Some people think there is not much of a difference between using a traditional dial-in service or a cloud-based system for conference calls. But if you have a remote or distributed team, or offices all around the world, then you’ll probably want business phone systems or tools that are internet-based. With most of us working from our laptops and mobile devices, cloud-based service is almost a must for most businesses.

In-Call Security (Even without PINs):

With traditional conference calling, call participants had to enter a long multi-digit PIN number to join the call. Now with PIN-less security, you can join a conference call without having to go through the process of obtaining and entering that access code.

Voice Intelligence:

First off, we will admit this one is a nice-to-have_and it’s something that only Dialpad has. Voice intelligence, or Vi, is a technology that our team built from the ground up. It’s powered by artificial intelligence, and basically what it does is use a proprietary combination of Natural Language Processing (NLP) and Automatic Speech Recognition (ASR) to transcribe conversations in real-time, accurately.


Last but not least, if you review a lot of presentations or design mockups on call, then make sure your conference call software has screen sharing. Screen sharing is so incredibly useful when conducting online meetings, Collaborating on documents in real-time, or even talking to clients through complex processes because it has that visual component to it.

Know your Participants:

Maybe you are about to disclose some sensitive information. Or you have reached the number of callers you want to participate. We have a few different features to ensure you know who is on your call. Call us to activate Name Record to prompt participants for their names when they join the call. Name Entry/Exit plays those recorded names to let everyone know who has joined or left the discussion.

Control Conference Audio:

You might want to defer participant discussion or question-and-answer sessions to the end of a call. With Mute Lines, you can stop the chatter and proceed with what you need to say. Participants can unmute themselves at any time. Use listen only to mute every participant with no option for them to un-mute.

Record your Call:

Press *2 during any conference call and record it. Access your recording from MyRecordings on our website. Download the file or distribute a link to the recording by email, post it on Facebook, or tweet it to your followers. You can also turn your recording file into a podcast.


Benefits and Advantages of Conference Call:

There are some of the main benefits and advantages of conference calls.

  • Ease of use:

Conference call services can be set up with incredible speed and ease and are very simple to use. In no time at all a group of 30 people can be linked together over the phone for an important meeting. If clients of important developments, promotions, or issues need fast solutions. You can do so with efficient speed and effectiveness with everyone present via the conference call service.

Technological advances have vastly improved call services and simplified their controls for optimal ease of use.

  • Cost Effectiveness:

Many conference call service providers offer an extremely competitive flat monthly rate with no hidden fees. Your company’s conference service can usually be accessed via a local number. This means that no what time it is made the cost will be minimized by avoiding premium rates.

Naturally, corporate travel costs will also be minimized by negating. The need to travel by linking clients and business partners near and far through the conference call service.

  • Eco-Friendliness:

So, with the widespread awareness of how pollution is causing global warming? And businesses eager to live up to their corporate responsibility. And play their part in reducing their carbon footprint to tackle the problems of climate change. The green advantages of conference call services are obvious. By linking clients and business partners together the need to travel is removed. And therefore energy is saved and pollution from fuel usage is reduced.

Enhanced Mobility:

The conference call service can be accessed from any online interface. Meaning they can be scheduled and organized from anywhere with internet capabilities. Likewise, this means rescheduling and re-organization of meetings can be done on the move. If necessary should unforeseen circumstances arise that cause a change to the day’s week or month’s work plan?

  • Reliability and security:

Conference call services are accessible 24 hours a day. And can be accessed from mobiles and from abroad with no loss of communication quality. Conference calls are also extremely secure. Using a personalized security code and encryption for all calls and the ability to block outsider lines. Once your conference callers are securely locked in for the meeting.

The benefits and advantages of conference calls are clear. This useful telecommunication technology is quite simply a necessity in today’s business world.

Last Words:

So, this is all about conference calls its features, advantages, and, benefits. Nowadays conference calling is very important because all the work is done online because COVID affects all the workplaces. I hope the above post will be very beneficial for you when you are searching for the word Conference Call. So, please give your feedback on our work. Keep visiting this website for the latest apps and links for the conference call.

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