My O2 App – The Hub of Self-Service Tools:
O2 approached Equal Experts to upgrade their MyO2 App. This mobile application is the hub of self-service tools that help customers manage their O2 accounts, check usage, upgrade handsets, and more. By making these features available to customers, O2 hoped to reduce the number of phone calls to their call centers and improve customer satisfaction. The company subsequently decided to invest in the MyO2 app and build a new mobile experience that better meets the needs of its customers.
Manage your account from your phone:
O2 Digital Banking is an easy and seamless way to manage your bank account. It offers the same account management options as online banking and can be accessed through desktop computers or tablets. If you’re on the go, you can also download the Oxygen app for iPhone(r) and Android(TM) devices to keep track of your finances. You can also manage your accounts by sending money to anyone else with a few clicks!
To manage your account from your phone, you’ll need to sign in with your O2 account number. You’ll find your account number on your contact form or email, and if you’ve forgotten it, call or email customer service. Once you’re logged in, you’ll have full control of your phone’s debit card. You can even turn off your card and report any unauthorized usage.
O2 offers several services, such as SIM card packages and mobile deals. These plans vary by country and plan. Top-up services are available to replenish a phone’s data and other essentials. If you’ve decided to switch to a different plan, you can use the O2 app to manage your account. You can monitor your usage, check your balance, and receive notifications on your next bill. You can also find exclusive discounts on the app!
View & pay mobile bills:
Besides viewing and paying mobile bills, the My O2 app also lets you control data usage and access exclusive special offers and rewards. The app also shows the costs of your calling plan, Bolt Ons, top-ups, and more. It syncs with your phone book contacts. If you’re a Windows Phone user, you can download the My O2 app from the Windows Phone Store.
Alternatively, you can sign in to My O2’s website and sign up. Once you have a Microsoft account, simply click the My O2 App and follow the steps to install the application. You can set a limit on how much you spend per month, and add a Bolt-On if you like. You can also add a spending cap to Your Account. This will prevent unexpected charges.