Best Video Conference Software

Best Video Conference Software: Zoom is one of the best video conference software solutions for businesses. Its whiteboard feature helps you present your points to a team better. The software lets you draw, add images, and highlight points on the screen. You can even animate the video meetings. The software has a zoom control and …

Read more

Amazon Connect Pricing

Amazon Connect Pricing: One of the benefits of using Amazon Connect for your call center is that it costs less than most legacy contact center systems. Instead of paying per seat or monthly minimums, users only pay for the time they spend interacting with customers. This model does not require long-term commitments, minimum monthly fees, …

Read more

Amazon Connect Outbound Calls

Amazon Connect Outbound Calls: In order to get the most out of Amazon Connect Outbound Calls, you must first create a campaign. Then, you must configure the attributes that will be stored in the contact flow. Then, you must set up the action that starts the call. This action will place the call into an …

Read more