Table of Contents
The Benefits of Conference Call Recording:
Conference call recording is useful in many situations. It allows people who were unable to attend the call to hear what was said and helps in recalling important details that might otherwise be forgotten.
Two-party consent means that all participants in the conference call must be aware of the fact that it is being recorded. It is best to inform all callers at the beginning of the conference.
Easy to Use:
The conference call recording feature saves you a lot of time. With the built-in tool or a third-party alternative, you can record audio & video along with screen sharing, or just record the web conference visuals.
It can also be used to document depositions, testimonies, and important decisions or verbal agreements that were made during a meeting. This process eliminates the need for people to take notes during a call or write down the details afterward.
In order to record a call, you have to make sure that all participants are on the same page about the issue. During the conference, it’s best to play a prompt that informs all callers about the fact that the conference is being recorded. This way, you can be sure that there is one party’s consent, which eliminates the need for a court-issued warrant. This is a good idea especially when dealing with clients that may be in different countries.
Saves You Time:
The conference call recording feature saves you time in a number of ways. For one, it eliminates the need for note-taking during the meeting which can be distracting. In turn, this allows you to fully focus on the task at hand.
It also helps you avoid losing important details that could have otherwise been missed during the call. This can be especially helpful in cases where a certain project requires precise details to be executed as planned.
Finally, it can also save you money on travel expenses. Whether you’re going across town to meet with a client or taking a plane ride to an offsite, traveling for business can be costly. With conference calling, you can simply hold a meeting on the phone and save yourself countless hours and even days of planning and travel.
Saves You Money:
Conference calls are a cheap, convenient alternative to face-to-face meetings. When you consider the cost of airfare and taxi fares, meeting room rental, and in-meeting snacks, plus labor costs that go into arranging and scheduling meetings, the savings are significant.
Many conference calling services allow users to download mp3 audio files of their calls for a nominal fee. These audio recordings serve as a useful archival resource for business meetings, training sessions, and other business communications.
The audio recordings are also useful for resolving conflicts. Fact-checking, and training processes. They are an excellent tool to use to keep track of specific details discussed on conference calls. So that projects can be executed as per client requirements. Keeping conference call recordings is a great way to reduce rework for employees. And improve customer satisfaction. By using call recording, you can also eliminate the need to take notes during important meetings. Thus saving you even more time.
Allows You to Share:
One of the best things about Conference Call Recording is that you can share recordings in several ways. Whether you’re in the office or on the go. You can listen to a recording by using a link that can be emailed to other participants or by downloading an MP3 file (you’ll need a program such as iTunes).
You can also publish your recordings to your website through a code snippet. This can be a great way to add historical context to projects or accelerate ramp-up time for new project team members.
Finally, you can choose to keep your recordings private. This can be helpful if you need to comply with state or federal laws. For example, most states require two-party consent if you plan to record calls between you and another person. You can easily manage this from the Conference Manager by informing participants of your intention to record. This will allow you to avoid the problems associated with recording without two-party consent, such as potential fines and lawsuits.